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Terms & Conditions
These Terms & Conditions explain the rules that apply when you visit or use Slots Jackpot Casino. Please read them carefully before opening an account, depositing funds, playing games or using any service. By accessing the website or using an account, you agree to follow these Terms, together with any additional rules shown for particular games, promotions or services.
1. General terms
These Terms & Conditions form an agreement between you and the operator of Slots Jackpot Casino. References to “Slots Jackpot Casino”, “we”, “us” or “our” mean the relevant website operator. References to “you” or “your” mean the person accessing the website or using our services. If you do not accept these Terms, you must not use the website or create an account.
We may update these Terms from time to time to reflect changes to our services, legal requirements, security practices or business operations. The updated version will apply from the date it is published, unless a different commencement date is stated. You should review this page regularly. If you continue to use the website after changes are published, this may indicate acceptance of the updated Terms.
Our services are intended for adults who are legally permitted to participate in online gambling in their location. You are responsible for checking whether online gambling is lawful for you. Nothing on this website should be understood as an invitation to gamble where gambling is prohibited.
Eligibility and account requirements
- You must meet the minimum legal age that applies in your location and satisfy all applicable legal requirements.
- You must provide accurate, current and complete information when registering and whenever we reasonably request an update.
- You may only create and use an account for yourself. Accounts must not be opened or operated on behalf of another person.
- You must keep your login details confidential and notify us promptly if you believe your account has been accessed without permission.
- You must not use the website if you are subject to a gambling exclusion, restriction or self-exclusion that prevents participation.
- You must not use the website for unlawful activity, fraud, money laundering, or any purpose unrelated to the services provided.
2. Accounts, verification and security
You are responsible for the activity carried out through your account, unless you can show that it resulted from a security failure that was not caused by your actions or failure to take reasonable care. Do not share your password, authentication codes or other account credentials. We may ask you to change credentials or complete additional security steps where this is necessary to protect your account or our services.
To meet legal, regulatory, responsible gambling and security obligations, we may carry out identity, age, location, payment method and source-of-funds checks. You agree to provide documents or information that are reasonably requested for these purposes. We may restrict access, suspend an account or delay a transaction while checks are being completed.
Information provided during verification must belong to you and must be genuine, readable and unaltered. Attempts to provide misleading information, use another person's documents, avoid verification or operate multiple accounts may result in account restrictions, cancellation of transactions and other action permitted by law.
Account suspension or closure
We may suspend, restrict or close an account where we reasonably believe that these Terms have been breached, information is inaccurate, account security is at risk, activity may be unlawful, or continued access could cause harm. We may also take action where required by law or by a competent authority. We will communicate with you where appropriate, subject to legal, security and investigative restrictions.
You may ask to close your account at any time. Account closure does not remove obligations that arose before closure. Any remaining balance may be dealt with in accordance with applicable law, verification requirements, payment rules and any valid investigation. We may retain records where required for legal, regulatory, accounting, fraud prevention or dispute-resolution purposes.
3. Deposits, withdrawals and gameplay
Only payment methods made available through the website may be used. You must use a payment method that is in your name or that you are authorised to use. We may reject, reverse or review a transaction if the payment method cannot be verified, appears to be unauthorised, or does not meet our legal and security requirements.
You should only deposit money that you can afford to lose. Deposits must be made for the purpose of participating in the services and must not be used to test, conceal or transfer funds. We may apply reasonable transaction checks and may request additional information before processing withdrawals or returning funds.
Game rules, minimum and maximum stakes, available payment methods and other conditions may vary by service and may be displayed on the relevant page. You are responsible for reviewing those rules before playing. A wager is generally considered accepted when it is recorded by our systems. If a game or transaction is interrupted by a technical issue, we may review the relevant records and resolve the matter in accordance with applicable rules and law.
We use reasonable measures to maintain accurate records of activity. Our system records may be used to determine the status of a transaction or game where there is a disagreement, unless you can demonstrate a clear error. We will investigate reported errors and may correct an obvious mistake or malfunction.
Promotions and bonuses
Any promotion, bonus, reward or special offer is subject to its own terms. Those terms may include eligibility requirements, claim instructions, expiry dates, wagering conditions, game restrictions, withdrawal rules and limits. You should read the applicable promotional terms before participating. If promotional terms conflict with these Terms, the promotional terms apply only to the extent of that conflict.
We may amend, withdraw or refuse a promotion where permitted by law, including where there is suspected misuse, technical error, fraud or a breach of the relevant terms. Unless otherwise stated, promotions are intended for one person and one account only.
4. Responsible gambling and acceptable use
Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set a budget before you play, keep track of your spending and never gamble with money needed for everyday expenses. Avoid gambling when affected by alcohol, medication, stress or other factors that may affect your judgement.
We may provide tools and information to help you manage gambling, such as deposit controls, activity reminders, time-outs, account restrictions and self-exclusion options. The availability and operation of these tools may vary. If you request self-exclusion or another restriction, you must not attempt to create a new account or use another person's account to bypass it.
If gambling is affecting your finances, relationships, work, health or wellbeing, stop playing and seek support from an appropriate gambling support service or health professional. You can also contact us through the available support channels to ask about responsible gambling options. In an emergency or where there is an immediate risk to your safety, contact emergency services.
Prohibited conduct
- Using software, devices or methods intended to manipulate games, transactions or website functions.
- Exploiting a technical fault, pricing error or vulnerability, or failing to report one when asked.
- Colluding with other users, using automated systems, or interfering with another person's access.
- Using stolen funds, unauthorised payment methods or proceeds of unlawful activity.
- Attempting to disguise identity, location, ownership of funds or the relationship between accounts.
- Copying, modifying, scraping, redistributing or commercially exploiting website content without permission.
5. Website use, liability and disputes
We aim to keep the website available, accurate and secure, but access may occasionally be interrupted for maintenance, updates, technical problems, network issues or events outside our reasonable control. We do not guarantee that the website will always be uninterrupted, error-free or suitable for every device. You are responsible for maintaining a compatible device, internet connection and appropriate security software.
Website content is provided for general information and may change without notice. To the extent permitted by law, we are not responsible for losses caused by your failure to follow these Terms, misuse of the website, unauthorised access resulting from your failure to protect account details, or events beyond our reasonable control. Nothing in these Terms excludes or limits a right or remedy that cannot lawfully be excluded or limited under Australian law.
Links to third-party websites or services may be provided for convenience. We do not control or endorse third-party content, availability or privacy practices unless expressly stated. Your use of a third-party service is subject to that provider's terms and policies.
Questions and complaints
If you have a question, believe there is an error, or wish to make a complaint, please use the support or contact facilities made available on the website. Provide enough information for us to identify the relevant account, transaction or issue, but do not send passwords or unnecessary sensitive information. We will review complaints fairly and may request further details to investigate.
These Terms are intended to operate consistently with applicable Australian law and any mandatory consumer protections that apply to you. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to operate. A failure to enforce a provision immediately does not amount to a waiver of that provision.
If you have questions about these Terms, review the latest version published on the Slots Jackpot Casino website before using the services.